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Managed Services
Managed services is the hiring out or outsourcing of your computer network care.  VSL can monitor all network devices offering a proactive means of ensuring a healthy network environment.  Our managed service plan also includes remote and on-site support.  We manage bakups and updates as well.
Voice Over Internet Protocol is the process of utilizing the Internet to make/receive calls as opposed to the traditional methods of using the copper wires of the PSTN (public switched telephone network).
Systems Integration
System Integration can be considered the joining of two or more systems or components as one... such as extracting data from one system/program and integrating it with another.
We can also consider integration as extracting data in the form of a report that isn't readly available in the current system or program.